Booking appointments
Search for available appointments by specialty, service or specialist in our online booking and book what’s most convenient for you. Not all specialists have their appointments listed online, so in case you have trouble finding one suitable for you please give us a call 09 1620 570. You can also book appointments on the phone.
NB! For surgeries that require anesthetics or staying overnight, and for customers with HUCH Service Vouchers or Payment engagements, please book by phone 09 1620 570.
Change or rebook appointments
You can manage the bookings you made through our online booking system via our new My bookings service. Sign in to the service using your bank credentials or mobile ID. When identified you can modify or cancel upcoming bookings, when there is at least 24 hours until the beginning of your appointment.
Canceling appointments
A booked appointment can be canceled or rebooked free of charge when there is a minimum of 24 hours before the appointment and the cancellation takes place no later than the weekday before the appointment (Monday appointments must be cancelled by Friday). The appointment can be canceled by signing in to My Bookings and pressing the "Show information" button, or by calling us.
If the appointment is in less than 24 hours, you can cancel the booking by phone 09 1620 570 (weekdays 8-16) or by email laakariasema@eiransairaala.fi (weekdays 16-20). In this case, we reserve the right to charge a fee according to the current pricing policy.
Canceling surgery or operation
It is free of charge to cancel as long as the surgery or operation is cancelled at the latest one week in advance. Plastic surgery operations need to be cancelled six weeks ahead of the scheduled date. Please note that cancellation must be done by phone at weekdays between 9 am till 15 pm to number 09 1620 630 or 09 1620 600.
If the cancellation has not been made according to the above instructions, Eira Hospital has the right to charge 100% of the final amount of the invoice.
In case of illness, advance payments will only be refunded against a medical certificate. Your own notification is not enough. In case of illness at other times, contact our in-patient services at 09 1620 200. If Eira Hospital has to cancel the procedure, any advance payment will be returned to the patient immediately.
Booking of follow-ups or further care
It is most convenient to book any further tests or inspections at our reception, since it assures you of how your treatment will proceed. Our personnel are happy to make the appointment for you!