TO BOOK, REBOOK AND CANCEL APPOINTMENTS

To book an appointment
Search for available appointments by specialty, service or specialist in our online booking and book what’s most convenient for you. All specialists have unfortunately not listed their appointments to be booked online, so in case you have trouble finding one suitable for you please give us a call. You can also book appointments on the phone, see phone numbers for Eira booking here.

NB! For surgeries that require anesthetics or staying overnight, and for customers with HUCH Service Vouchers or Payment engagements, please book by phone.

 

To rebook an appointment
You can easily manage your online made bookings on the subpage My bookings. In order to use the service you need your booking number and personal code number.



To cancel an appointment
It is free of charge to cancel as long as the appointment is cancelled at the latest one weekday in advance (Monday appointments to be cancelled on Friday). For no-show appointments or during the same day cancelled appointment, operation and surgery we withhold the right to charge for according to current pricing policy.

Please note that appointments for the current day must be cancelled or changed by phone 09 1620 570.

FIND YOUR WAY TO EIRA

Click on the appropriate link to find information on how to find us.

• Eira Hospital and Medical Centre
• Eira Grani
• Eira Saukonpaasi

 




CHECK-IN AND WAITING ROOM

Please show up approximately 10 minutes in advance in order to check-in and get to the waiting room without a hurry. At the service counter please be prepared to show your ID. At most of our units there are also self-service desks. Our service personnel will point you in the right direction to the waiting room nearest the room where your specialist will see you. In our waiting rooms we offer a range of magazines, Wi-Fi and both hot and cold beverages for free.

RECEPTION

The specialist will call you by your name once it is your turn to enter. It’s important that you tell the specialist everything that might be of relevance for your appointment. Please ask if there’s anything that concerns you – we at Eira are here for you!

You will get a referral for laboratory or x-ray if your state of health requires further testing or investigation. Together with your specialist you will agree upon how to proceed with your treatment and how you will be notified of any findings. The specialist will hand you documents that you are to hand to our receptionists at the reception.

BOOKING OF FOLLOW-UPS OR FURTHER CARE

It is most convenient to book any further tests or inspections at the receptions, since it assures you of how your treatment will proceed. Our personnel are happy to make the appointment for you!

WAYS TO PAY

Payment is made at the reception/cashier after your appointment and any examinations. The KELA benefits are usually deductible in conjunction with payment. In order to make the deduction, please be prepared to show your KELA card. In case the KELA-benefit immediately can’t be deductible, you will be given needed documents to apply for it afterwards.
We accept cash, debit and credit cards (Visa/Master Card/ First Card, American Express and Diners Club) and the finding service Eira Terveystili. We debit a registry fee in connection with all appointments, surgeries, examinations and ward services. The registry fee is listed in our pricelist. The fee is to be paid only once per same visit even though it includes several medical procedures or examinations.

If you have a medical insurance, please check in advance with your insurance company to what extent it will cover your care costs.
Payment through invoice is only for corporate customers and contract customers and customers who in advance have negotiated it. We debit 33,70 € extra for each invoice.

The Funding Service "Eira Terveystili"

Eiran Terveystili is a flexible, easy and sensible way of funding your visits to our general practitioners and specialist doctors, operations, as well as overnight stays at our ward.

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Forms

Below please find useful and downloadable forms

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Gift voucher

Give your family members or friends health and well-being as a gift! You are free to set the sum yourself. The gift voucher is valid for 12 months.

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